The Department of Education has identified a small proportion of current and former higher education students whose loan records were not properly transferred to their Australian Taxation Office (ATO) accounts.

The Department of Education and the Department of Employment and Workplace Relations are working together to provide information and support for people affected by delayed loan records. The Department has been contacting affected individuals progressively from May 2023 to provide additional information and support.

Updated loan records will be visible on your ATO account from August 2023.