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FEE-HELP

When you attend university or an approved higher education provider, you can get a FEE-HELP loan to pay all or part of your tuition fees.

A FEE-HELP loan does not cover costs like accommodation, laptops or text books.

Eligibility

Your provider will assess your eligibility for a FEE-HELP loan against the criteria below. If you have any questions, please contact your provider.

To get a FEE-HELP loan, you must:

  • be an Australian citizen and study at least part of your course in Australia
  • be a New Zealand Special Category visa (SCV) holder or permanent humanitarian visa holder and meet the residency requirements
    permanent residents can only get FEE-HELP for approved bridging studies
  • be enrolled in a fee-paying place at a provider that offers FEE-HELP loans
  • be enrolled in an eligible course at your provider by the census date (your provider can tell you if your course is eligible)
  • submit the Request for FEE-HELP loan form to your provider by the census date
  • have an available HELP balance.
  • not have undertaken more than 2 years worth of higher education study in the last 12 months, unless your provider has assessed you as capable of taking on a higher study load.
  • you must have a Unique Student Identifier (USI) prior to the first census date to be eligible for FEE-HELP if you are starting a new course in 2021. Applying for a USI is fast and free, and you keep the same USI for life. You can apply for a USI, or check if you already have one, at www.usi.gov.au.
  • If you are studying at a non-university higher education provider, you must maintain a pass-rate of 50 per cent or above to continue to be eligible for FEE-HELP. The 50 per cent pass-rate rule will apply to students studying at universities from 1 January 2022.

How much can I borrow?

You can borrow up to the combined HELP loan limit to pay your tuition fees. This includes all FEE-HELP, VET FEE-HELP and VET Student Loans and any HECS-HELP loans incurred from 1 January 2020.

Once you begin using your HELP loan limit, the amount of HELP you have left to borrow is known as your available 'HELP balance'.

For 2021, the HELP loan limit is $108,232. If you plan to study medicine, dentistry, or veterinary science leading to initial registration, or eligible aviation courses the HELP loan limit is $155,448.

Your HELP balance is renewable. Any compulsory or voluntary HELP or VSL debt repayments starting from the 2019–20 income year will top up a person's HELP balance. These repayments will be applied to your HELP balance from 1 July 2020 onwards. Repaid amounts, applied up to the HELP loan limit, may be borrowed for future study. 

You can check your HELP balance on myHELPbalance.

To check your balance you need to know your Commonwealth Higher Education Student Support Number (CHESSN). A CHESSN is a unique identifying number. It is important that you only have one CHESSN.

For information on the combined HELP loan limit, please visit the combined loan limit page.

What are the pass rate requirements?

If you began your current enrolment with a non-university higher education provider on or after 1 January 2018 and apply for FEE-HELP, the 50 per cent pass rate will apply.

If you begin your enrolment with a public or private university on or after 1 January 2022 and apply for a Commonwealth supported place (CSP), HECS-HELP or FEE HELP, the 50 per cent pass rate will apply.

This means that once you have undertaken 4 or more units in a sub-bachelor level course, or 8 or more units in bachelor and above level courses, you must have passed at least 50 per cent of your total attempted units in order to remain eligible for a CSP, HECS-HELP or FEE-HELP.

For example, if you are enrolled in a diploma course, use FEE-HELP to pay for your Trimester 1 fees, and in Trimester 1 you undertake 4 units and fail 3, you will not be eligible to access FEE-HELP in Trimester 2. You would have needed to pass at least 2 units.

Then if in Trimester 2, having paid for your units upfront you undertook another 4 units (8 units in total), you would need to pass 3 of those in order to re-establish your FEE-HELP eligibility in Trimester 3 (i.e. 8 units attempted and 4 passed.

What you need to ensure is that you pass at least 50 per cent of your total attempted units across your course of study. Otherwise you will have to pay the tuition fees upfront until you improve your pass rate.

If you choose to change courses or providers, your completion rate does not follow you, allowing you to re-set the clock on the 50 per cent pass rate. You may choose to pay for units up-front in your course to allow you to increase your success rate and regain eligibility for Commonwealth assistance.

If you have a low completion rate and you can demonstrate 'special circumstances' have adversely affected your academic performance, your education provider can allow consideration for these impacts.

Note: OUA has its own pass rate requirements in place, where a student must undertake 8 or more units for the pass rate to apply.

Loan fee

Currently, if you get a FEE-HELP loan to pay for your undergraduate course, you will have to pay a 25 per cent loan fee*.  From 1 January 2022, the loan fee will reduce to 20 per cent for units of study with a census date on or after 1 January 2022.

The loan fee does NOT apply to you if:

  • you study at Bond University, the University of Notre Dame Australia, Torrens University or the University of Divinity and your unit of study has a census date after 1 January 2019
  • your course is postgraduate study (including higher degrees by research) or is an enabling course
  • you are enrolled in units of study through Open Universities Australia
  • you are getting a FEE-HELP loan to pay for approved bridging studies.

*The loan fee does not count towards your combined HELP limit.

Loan fee exemption

The Higher Education Relief Package was announced by the Government in 2020 in response to COVID-19. In it, loan fees for FEE‑HELP loans were waived during 2020 to lessen the impact of COVID-19 on students and higher education providers. 

The Government has extended the FEE-HELP loan fee exemption until 31 December 2021 to continue to encourage local students to study for the remainder of 2021.

This means that undergraduate students accessing a FEE-HELP loan will not be charged the FEE-HELP loan fee for census dates in 2021.

Applying

To get a FEE-HELP loan, you will need a tax file number (TFN) and a Request for a FEE-HELP loan form, which your provider will give you.

Your form must be filled in and submitted to your provider before the census date (or administrative date).

 

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