Once you have a Higher Education Loan Program (HELP) loan you need to know how to check what you owe, how you make HELP debt repayments and what to do if you identify incorrect charges.
Paying back your loan
Facing financial hardship
Read about what options are available if you are facing financial hardship.
Read moreUnderstanding increases and charges
Loan increases and indexation
Understand how, when and why indexation is added to your HELP debt.
Read moreCommonwealth Assistance Notices (CAN)
Understand what a CAN is and why you need to review it.
Read moreMaking a complaint
Find out how to make a complaint if you are unhappy with your student experience.
Read moreChanging your loan
Switching courses or providers
Understand what to do when you want to change what or where you study.
Read moreCancel your HELP debt under ‘Special Circumstances’
Understand what special circumstances means.
Read moreReducing HELP debt for very remote teachers
Discover the HELP debt benefits for teachers working in very remote areas.
Read more